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AssistantTested by usChecked on 10/28/2026

Connect Claude to Postal

Add Postal as a custom connector in Claude (web, desktop and mobile) and ask it to look up and send emails in plain language.

How you sign in
Account (OAuth)
Transport
HTTP
Recommended access
Read and send
1

Before you start

Check these points before opening the Claude setup. They prevent most connection failures.

  • A team with the "MCP server" plan feature (mcp_access); without it the server responds 403 plan_limit_reached.
  • To send emails, the team needs at least one verified domain.
  • Each connection acts on a single team. To use another team, connect again and pick the other one.
  • Connections are listed under Settings › AI connections in the dashboard, where they can be revoked at any time.

What Claude requires

Server reachable from the public internet (Anthropic connects from 160.79.104.0/21; allow it in your firewall/WAF if you have one). Free, Pro, Max, Team and Enterprise can add custom connectors (Free: one). On Team/Enterprise only Owners can add them. Tool results up to about 150 thousand characters and 240 s per call; OAuth must respond within 10 s (30 s on refresh). Anthropic caches the discovery metadata for about 5 minutes.

2

Connect

Follow the steps in order. The server address is always https://api.postal.so/mcp. This tool signs in with your account (OAuth).

  1. 1

    Pro and Max plans: under Customize > Connectors, click + Add and then "Add custom connector". Free: one custom connector.

  2. 2

    Give it a name (for example, Postal), enter the URL https://api.postal.so/mcp and continue.

  3. 3

    Check the detected authentication (OAuth) and choose "Sign in now". Under "OAuth client" leave the default option: Claude identifies itself.

  4. 4

    On the Postal screen, choose the team and click Allow; then click Add.

  5. 5

    Team and Enterprise: an Owner adds the connector under Organization settings > Connectors > Add > Custom > Web, with the same URL; each person then opens Customize > Connectors and clicks Connect.

  6. 6

    In each conversation, turn on the connector from the + button > Connectors.

Connector URL

Text
https://api.postal.so/mcp
3

Access the tool needs

Postal splits access into three levels, explained in the scopes table. For Claude:

Required
Read your datamcp:read

View emails, domains, contacts, segments, topics, templates, broadcasts, automations, forms, inbox conversations, metrics and usage.

Recommended
Send emails and eventsmcp:send

Send and schedule emails from verified domains and record events for automations.

Only if you want
Manage everythingmcp:full

Everything above, plus creating, changing and deleting contacts and templates, creating and sending broadcasts (send_broadcast requires confirm: true), canceling scheduled emails and working in inboxes (organize, reply, create drafts).

To ask "how did today's sends go?", mcp:read is enough. For Claude to send emails you need mcp:send. mcp:full is required to create templates, contacts and broadcasts and to reply in inboxes. Claude requests the three scopes Postal announces and, if a tool requires more than the connection has, it redoes the authorization (403 response insufficient_scope).

4

How to confirm it worked

The simplest proof is to ask for something read-only inside Claude itself. The connection also shows up under Settings › AI connections in the Postal dashboard, with the app, the team and the last use.

Illustrative example

List my domains on Postal.
I found 2 domains on the Aurora Cosméticos team: exemplo.com.br (verified) and loja.exemplo.com.br (verifying).

For those who want the technical proof

Terminal: Inspector with web interface
npx @modelcontextprotocol/inspector

The Inspector proves that the Postal server responds. It does not test Claude itself. The full walkthrough is in Validate the connection.

5

If something goes wrong

Go through the list in order. Then read what we know (and what we don't know) about Claude.

Check

  • The address is exactly https://api.postal.so/mcp, with /mcp at the end.
  • The connection type is HTTP (Streamable HTTP). Postal does not offer SSE: if the tool gives you the choice, use HTTP.
  • The team has the "MCP server" feature on its plan. Without it, the server responds 403 plan_limit_reached.
  • To send emails, the team has at least one verified domain.
  • Each connection acts on a single team. To use another one, connect again and pick the other.
  • 429 response (rate_limit_exceeded): the plan's requests-per-second limit was reached. Wait a moment and try again.
  • If the tool complains about the response size, ask for smaller lists (at most 100 items per call; the default is 20).
  • To start over from scratch, revoke the connection under Settings › AI connections and connect again.

What was tested and what was not

Tested by usChecked on 10/28/2026

We ran Postal's automated tests with the real documents and callback addresses the app publishes, and with the official MCP SDK client. It is not a test inside the real application. Below is the full note on what was and was not verified.

Test details

Verified by test: the metadata document Anthropic publishes for Claude (https://claude.ai/oauth/mcp-oauth-client-metadata, with the grants authorization_code, refresh_token and jwt-bearer) is accepted, the full flow (consent, token, refresh) works with the redirect https://claude.ai/api/mcp/auth_callback, and dynamic registration does too. This required a fix in Postal on 2026-10-28: before, the jwt-bearer grant caused the document to be rejected and the connection would have failed. Not tested inside the real Claude, and we could not confirm which of the two paths (document or registration) Claude picks: the documentation says it uses the document when the server announces client_id_metadata_document_supported and "none" in the token endpoint methods, which Postal does.

Frequently asked questions

Do I need an API key to connect Claude?

No. Claude signs in with your Postal account (OAuth), picking the team on the permission screen. This page does not document an API key path for it.

Can I limit what Claude does on my account?

To ask "how did today's sends go?", mcp:read is enough. For Claude to send emails you need mcp:send. mcp:full is required to create templates, contacts and broadcasts and to reply in inboxes. Claude requests the three scopes Postal announces and, if a tool requires more than the connection has, it redoes the authorization (403 response insufficient_scope). You can revoke the connection at any time under Settings › AI connections.

Ready to use Postal in Claude?

Create your account and connect. If you need help, talk to us through the contact form.